Dubble Dutch Terms & Conditions

By proceeding with this reservation, you accept and agree that the reservation, after confirmation by Dubbel Dutch LLC, shall follow and be held to the terms and conditions as listed below: It is important to us that each guest have the necessary information to make their stay as comfortable and memorable as possible. For additional details, please reach out to one of our House Managers by phone 414-376-3439 or email.

Check In/Check Out

Dubbel Dutch utilizes a self check-in kiosk system. Please let us know at least 24 hours in advance if you may need assistance with check in and one of the House Managers will greet you upon arrival. Upon check in, door lock codes will be sent via email/text to guests. Call 414-376-3439 or email hello@thedubbeldutch if you need your code resent.

  • Check In Time: 3:00 PM
  • Check Out Time: 12:00 PM
  • Early Check In/Out: Requests for early check in and late check out can be submitted to the House Managers and will be accommodated based on availability. Note that check in and check out times can be negotiated free of charge as a part of a whole house buyout.
  • Minimum Age to Register: 18 (Any minors staying on the property must be accompanied by a parent or guardian)

Building Hours

Dubbel Dutch will have posted building hours as well as restaurant hours of operation. For hours the building is locked, key code access will be available to all guests. This code will be sent out upon check in along with door lock codes for guest rooms. Should you need assistance at any time entering the building, please contact a House Manager at 414-376-3439.

Building Accessibility

Dubbel Dutch’s first floor is fully ADA Accessible, including the bar and restaurant, Horned Hare, the public bathrooms and our beautiful first floor Suite. We have a vertical platform lift located at our grotto entrance. Our double house was built in 1898, so there is no elevator. Please coordinate with our House Managers for any assistance you may need throughout your stay. 

Payment & Taxes

Payment will be charged in full at the time of reservation. Room rates do not include taxes or any additional fees for parking or pets. Each reservation is taxed at a rate of 15% based on city, county, and state tax regulations. Confirmation of your reservation and receipt of payment will be sent via email. Deposits are required for all half house or full house buyouts and will be discussed at the time of booking with a House Manager. 
Please note that our payment gateway merchant utilizes a tokenized payment method to ensure complete security of guest card data and is 100% Payment Card Industry (PCI) compliant to Data Security Standards.

Cancellations

At Dubbel Dutch we understand that cancellations may need to occur. We sincerely hope we can work together with you to postpone or reschedule your reservation however, if cancellation is necessary please review our refund policy below. Guest room reservations can be canceled without penalty 48 hours prior to your scheduled arrival. After that time, a cancellation charge applies equal to one night's room rate plus tax. In order to give guests more flexibility, if travel plans are affected at the last minute due to COVID-19 or Stay at Home orders, single room reservations can be canceled without penalty 24 hours prior to your scheduled arrival. Please note that half house or whole house buyout packages have their own cancellation policy. 

Internet

Dubbel Dutch offers free high speed WiFi through Stamm Tech, which is equipped with encrypted enterprise class WiFi covering the entire property with simultaneous gigabit speed.

Pets

Dubbel Dutch does have a designated room for pets accompanying guests on the second floor. Based on availability, guests may bring their pet with them on their stay for a non-refundable deposit of $50 per night (max deposit $100). Dubbel Dutch does not allow pets to be left unattended in guest rooms, requires that they be on a leash at all times in common areas, and are not allowed in the restaurant. Guests are asked to be courteous with waste clean up and will be responsible for any pet related damages.

Service Animals

At Dubbel Dutch, certified service animals are welcomed. Please let the House Managers know if you plan to bring your service animal before your visit so we can assist you throughout your stay. 

Parking

Dubbel Dutch offers 8 self-park spots behind the building. Depending on availability, guests may reserve a parking spot for their stay at a rate of $25 per night. Additional parking options include:

  • Cathedral Place Garage (4 blocks from Dubbel Dutch, 0.3 mi)
  • Gas Light Garage (4 blocks from Dubbel Dutch, 0.3 mi)
  • Museum Center Park (6 blocks from Dubbel Dutch, 0.4 mi)
  • More options can be found on MKE Downtown’s website (https://www.milwaukeedowntown.com/getting-around/parking)
  • Please call 414-376-3439 for more information or for assistance navigating City of Milwaukee street parking

While hotel staff prioritize maintaining safety and security of the property, Dubbel Dutch is not liable for any theft or damages that may occur to guest vehicles. It is recommended that guests do not leave any valuables or personal belongings in their car when left unattended. Please alert the House Managers of any concerns you have at any time.

style="font-size:28px;"Room Amenities

Each room is equipped with a TV and hair dryer. Irons, ironing boards, mini refrigerators, and white noise sound machines are available for check out upon request, subject to availability.

Please note: Each guest room is equipped with adjustable heat and air conditioning. Windows in the guest rooms are operable as well. Guests are responsible for closing any open windows when they leave the room.

Filtered water is available to guests 24/7 in the 1st floor sitting room. Simply use the glasses or pitcher provided in your room or we encourage guests to bring their own water bottle to fill up throughout their stay as we strive to be a one use plastic free hotel.

Coffee and hot water for tea is available to guests in the parlor. Simply use the mugs provided in your room or we encourage guests to bring their own reusable travel mug as we strive to be as waste free as possible. Glasses and mugs are available for purchase. 

Luggage Storage

Luggage storage is available to guests free of charge for up to 24 hours. This can be coordinated with a House Manager.

Smoking

Dubbel Dutch is a non-smoking building, which includes the front porch. Smoking is permitted in designated outdoor areas.